How it Was: Voices of 9/11

Joshua Alper - Writer/Director

From a writer's standpoint, TV shows are like people; they have strengths, weaknesses and idiosyncrasies that must be accommodated in order to have a successful relationship. Voices of 9/11 is no exception.

The strength of this show is its chorus of voices. No personal attribute, with the exception of a face, delivers emotion like a human voice. This is especially true in extraordinary circumstances like those of September 11, 2001. When Steven Manning and Joan Fleischer--who watched as the buildings tumbled down, or emergency dispatchers Russell Alston and Jimmy Raftery--who talked directly to those inside the towers, tell their stories, the six years that separate us all from September 11, 2001 dissolve away; the sense of that harrowing day is once again raw and immediate.

"Interviewees generously invited us into their experiences, and unflinchingly bared their emotions."

But voices also threatened to be the Achilles Heel of this program. TV is a visual medium; voices are not. Basically, we were creating a movie about sound. What, exactly, were we going to show our viewers?

If you watch Voices of 9/11, you are going to see some shots of New York windows: super-modern glass and aluminum windows; vintage Art Deco brick-framed windows; decrepit apartment windows with sagging blinds and stained air conditioners; upscale windows set off by loosely focused, breeze-swept branches; and numerous others. To my mind anyway, these windows are curiously evocative and surprisingly intimate. Behind each and every one is a person with a story, and, in the conceit of our show, the people making or receiving some of the phone calls you will hear are right over there...just behind the glass.

You will also see shots of various antennae--both those that send broadcast signals and those that relay cell phone calls. On September 11, these easily-ignored urban fixtures played vital supporting roles as messengers; they delivered some of the power-packed voices we feature on the show.

But other than windows and antennae, we gave our editor--Bob Shontell--precious little to work with. It is a testimony to Bob's skill and vision that he was able to create a visual setting for the Voices of 9/11. By inventing images from stills, and stock footage as well as building post-production special effects, he provided a context for the voices without eclipsing them. Given the overpowering visual imagery from 9/11, this is no small achievement.

The central elements of this show are the on-camera interviews with those individuals whose voices have become part of the 9/11 legacy. Like most of us, they have submerged the memories of that day enough to continue on with their lives. But unlike most of us, they had vivid, up-close, first-hand experiences; while we watched on TV, they were there, in the eye of the hurricane.

When directing the interviewees that you will see in the show, I was keenly aware that I was asking them to strip away the buffers they had put up between themselves and their memories of that day. I knew that the less each interviewee guarded their thoughts, the more our viewers would understand that day. At the same time, I suspected that for days or weeks after our interviews, the participants would be adrift in potent memories we had stirred up while filming.

As you will see if you watch the show, this group of interviewees generously invited us into their experiences, and unflinchingly bared their emotions. Moment by moment, as the camera rolled, they determined just how deep into their memories they were willing to go, and that deliberation plays out on screen. It is part of the drama in this retelling of the 9/11 story. Whatever merits this show may have can be credited in large measure to the interviewees.

5 Comments
0 TrackBacks

No TrackBacks

TrackBack URL: http://ngccommunity.nationalgeographic.com/admin/mt-tb.cgi/1242

Add This:
StumbleUpon
Digg
Delicious
Face Book
Technorati
Digg

5 Comments

Sobering, give the faimlies a lot of credit- and the distpachers for the work they did as best they could. saw footage from 7 WTC I never saw before. Also sa a good friend a nd Fire safety Director talking to the fireman.

I am the police officer at the end of the film. Also a rescue worker from the beginning. With Melrose Mass PD. God Bless America.

i just watched the last part of the special 'how it was' and am forever moved. i have watched almost all specials on 9/11 and continue to be moved and emotionally tested by everything i see. i dont know how to get in contact with the dispatchers that responded to the 911 calls but i wanted them all to know that i cannot explain how much i respect them. i personally would not want to have to do anything that they had to do on that horrific day. frankly, i know for a fact i would not have been able to emotionally handle the incoming calls from the towers and surrounding areas. i cannot give you enough credit and praise for how strong you all are and how much i wish i had the strength to do what you did. i can promise you that 9 out of 10 people would not be able to be as encouraging and emotionally supportive as you were. im not sure if those are the correct words to describe what im trying to say but i hope the basic respect and awe come across.

listening to all those calls gave me goose bumps and cry. all i could picture was someone kneeling with their hands facing the sky in utter desperation, and as i pictured that i realized it was what i would be doing had i been at ground zero. if not enough appreciation is given to all the 911 fire and rescue dispatchers who handled the 911 calls i would like to extend my appreciation. i live in boston and when 9/11 was occuring my fear for terroists attaking boston pales in compare to the fear felt in nyc.

still, i would hope our boston dispatchers would respond as professionally and personally as the nyc ones did. if my parent begged to call home and a boston diapatcher allowed them to as the nyc one did that is one blessing i can only pray for.

thank you for everything you all did. no one could have done any better than you all did. no one.

god bless you. and every other positive spirit in this universe. (i'm agnostic so i send you all my positive energy and love)

I watched the show and till this day I will never forget what i was doing the same moment that the planes hit. You hear the stories see the videos and pictures. What hits you even more is when you see a buddy you that was on the same Coast Gaurd vessel the USCG Dallas out of Goveners Island on the show telling his story. I am from Pasadena, Texas. I met Jimmy Raftery (one of the dispatchers on the show) on the vessel we were not best friends, but we did coversate often we knew him as Rafterman. He always talked about being a firefighter. He did what he could that day and he did his best. I dont know what i would have done had i been in his shoes. Jimmy if you are still a dispatcher keep up the good work...Rene A Portillo

I feel badly for all this. I also am aware of different stories told and how they don't line up.

There was mention of 3 explosions on 3 very seperate and distant floors. I don't see that in any video. What floors were those explosions? And How? I have a lot of question marks in my comment and also in my head and heart.

Add a Comment

NAT GEO NEWSLETTER

Always Know What's On!